🔄 Refund Policy
At Vemp, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.
✅ Returns
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You can request a return within 7 days of receiving your order.
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To be eligible, the item must be:
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Unused and in the same condition you received it.
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In its original packaging.
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❌ Non-returnable items
We do not accept returns for:
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Items damaged due to misuse.
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Products without original packaging.
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Sale or clearance items (unless defective).
💰 Refunds
Once we receive and inspect your returned item:
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You’ll receive a confirmation email.
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If approved, your refund will be processed within 5–7 business days to your original payment method.
🔁 Exchanges
If you received a defective or wrong item, we’ll replace it at no cost. Just contact us within 48 hours of delivery.
📦 Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping method for your safety.
📞 Need help?
Contact us at:
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📧 Email: vemp.shop1@gmail.com
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☎️ Phone: +92 333 740 1424
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💬 WhatsApp: Click to Chat