🙋♂️ Frequently Asked Questions (FAQs)
1. How long does delivery take?
We typically deliver orders within 3–7 business days. You'll receive a tracking link as soon as your order ships.
2. Is cash on delivery (COD) available?
Yes, Cash on Delivery is available for all orders.
3. Can I return a product if I don’t like it?
Yes! You can return any product within 7 days of delivery, as long as it's unused and in original condition. See our Refund Policy for full details.
4. What if I receive a damaged or wrong item?
We’re really sorry! Please contact us within 48 hours of receiving your order with photos, and we’ll arrange a free replacement or refund.
5. How can I track my order?
After your order is shipped, we’ll send you a tracking link via SMS or email. You can also contact us if you haven’t received it.
6. Are your products original and tested?
Yes, all items are personally tested by our team. We only offer products we truly believe in and would use ourselves.
7. How can I contact customer support?
You can reach us through:
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📧 Email: vemp.shop1@gmail.com
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☎️ Phone: +92 333 740 1424
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💬 WhatsApp: Click Here